imjudi is a platform built for entertainment — and that means taking seriously the responsibility that comes with it. Every tool, policy, and safeguard described on this page exists because we believe that sustainable, enjoyable play starts with players feeling in control.
Built Into Every Account
Every imjudi account comes with a full set of responsible gaming controls — available immediately in your account settings, no support ticket required.
Set a maximum on how much you deposit each day, week, or month. Once a limit is active, it cannot be increased for 24 hours. Reductions take effect immediately.
Set a session timer and receive a notification when your chosen duration is reached. A reminder prompt appears before you can continue playing, giving you a deliberate moment to decide.
Cap the amount you can lose in a given period. When your loss limit is reached, your session ends automatically for that period — protecting you from chasing in the heat of the moment.
Take a structured break without permanently closing your account. Choose 24 hours, 7 days, or 30 days. During a cooling-off period, you cannot deposit, bet, or access the casino lobby.
Permanently exclude yourself from imjudi for a minimum of 6 months, 1 year, or indefinitely. Self-exclusion takes effect immediately. imjudi will not market to you during the exclusion period. No reversal is possible until the exclusion term expires.
Enable periodic pop-up summaries showing your net position and time played during the current session. A useful tool for players who want a clear, unromantic view of how a session is actually going.
Know the Signs
Most people who gamble do so for entertainment — they set a budget, play within it, and treat any winnings as a bonus rather than an expectation. Problem gambling, by contrast, is characterised by a loss of control over the activity, where gambling begins to affect financial wellbeing, relationships, mental health, or work performance.
Recognising early warning signs in yourself is genuinely difficult, because problem gambling tends to escalate gradually. If any of the following feel familiar, it may be worth stepping back and reassessing your relationship with betting:
If several of these apply to you, please consider using the imjudi self-exclusion tool or reaching out to a support organisation. There is no shame in recognising the issue early — it is far easier to address at this stage than later.
Quick Self-Check
Answer honestly — this is for your own awareness only, and no data is submitted.
imjudi verifies the age of every registered user as part of the KYC process. Accounts found to belong to under-21 users are closed immediately, winnings forfeited, and deposits returned to source.
Age Restriction
imjudi enforces a strict minimum age of 21 for all platform users — no exceptions, no workarounds. This is not merely a policy statement; it is backed by active verification. Every new registration is subject to age verification checks, and full KYC documentation — including a copy of your MyKad or passport — is required before withdrawals are processed.
If you share a device or home network with individuals under the age of 21, we strongly recommend enabling device-level parental controls to prevent accidental access to the imjudi platform. A number of parental control applications are available for both desktop and mobile devices that can restrict access to gambling websites by URL category.
If you become aware that a minor has created an imjudi account using your details or any other means, please contact our support team immediately via live chat or email. We will investigate and act without delay.
Step by Step
All imjudi responsible gaming controls are available directly in your account — no need to contact support for most tools.
For self-exclusion requests or if you need urgent account restrictions applied by our team, contact imjudi support via live chat after sign-in or email [email protected]
Our Commitment
imjudi takes no pleasure in a player losing money they cannot afford to lose. Problem gambling is bad for the individual and bad for the long-term health of the platform. That is why responsible gaming is not an afterthought at imjudi — it is built into the product.
Our support team is trained to identify and sensitively respond to indicators of problem gambling during interactions. Account activity is monitored for patterns associated with problematic play — such as rapid loss chasing, unusually high deposit frequency, or sudden large withdrawals followed by large redeposits — and intervention prompts are issued where appropriate.
imjudi does not market bonus offers to players who have previously activated responsible gaming limits, are in a cooling-off period, or have recently self-excluded. We believe that responsible gaming and sustainable entertainment are the same thing, and we are committed to both.
Malaysian players seeking support with problem gambling are encouraged to speak to a qualified counsellor. If gambling has become a serious issue for you or someone close to you, please reach out for help — there are people in Malaysia with the training and resources to assist.
Key Commitments
Ready to Play Responsibly?
Set your limits before you play. Your responsible gaming tools are live in your account settings the moment you sign in. 21+ only.
21+ only. Gambling involves risk. Never bet more than you can afford to lose.